Gaming is for fun — not stress. jongliapp wants you to always play in a safe, mindful, and enjoyable environment. This page outlines our responsible gaming policy and the protection tools available to you.
Most people who play on jongliapp do so for entertainment — a great bet, an exciting match, or the thrill of Live Casino are all part of the fun. But when gaming becomes a habit that starts affecting other areas of life, it stops being entertainment.
Responsible gaming isn't just about playing less — it's about playing mindfully. Knowing your limits, taking breaks when needed, and not letting gaming take over your life. jongliapp wants to be honest with you about all of this.
We believe that building a healthy gaming culture is the responsibility of the platform, not just the player. That's why jongliapp goes beyond words and builds real tools to support you — from deposit limits to self-exclusion, every feature works in practice.
Responsible gaming is a team effort. If you're concerned about your own play or someone close to you, our support team is always ready. Our goal is to help, not to judge.
These tools can be activated at any time from your account settings
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately. Increasing it requires a cooling-off period.
Set your own limit on how much BDT you can lose within a given period. Once the limit is reached, betting is automatically suspended.
Decide in advance how long you want to play. When the time is up, you'll see a reminder and the session may end automatically.
Take a self-imposed break of anywhere from 24 hours to 6 weeks. You will not be able to log in to your account during this time. It is a highly effective way to reduce stress.
Lock your account for anywhere from 6 months to 5 years, or permanently. This decision is easy to make but difficult to reverse — so please choose carefully.
At regular intervals during a gaming session, a message will appear showing how long you've been playing and how much you've won or lost. This helps you stay aware.
Answer the following questions honestly. If most of your answers are "Yes," consider taking a break or talking to us.
Recognizing the signs early makes them easier to address. Watch for the following in yourself or someone close to you:
You can set your own gaming limits in just a few simple steps.
Log in to your jongliapp account and click the profile icon in the top right corner.
From the profile menu, go to the "Responsible Gaming" option.
Deposit limit, session timer, cooldown, or self-exclusion — activate whichever you need.
Enter the amount or duration. For deposit limits, choose daily, weekly, or monthly.
Save your settings. Reducing a limit takes effect immediately. Increasing or removing a limit may take 24–72 hours.
If you have trouble understanding any tool or need urgent assistance, let us know via live chat.
Jongliapp has put responsible gaming at the heart of its business from day one. We recognize that gaming can carry real risks for some people, which is why every decision on our platform puts user wellbeing first.
Our technology team uses specialized algorithms to identify players who may be at risk. Unusual gaming patterns, sudden increases in spending, or extended sessions are all signals that may prompt our support team to reach out directly.
Age verification is a top priority for jongliapp as part of the identity verification process. We use multiple layers of checks to ensure no one under 18 can access the platform.
We also believe that asking for help is not a sign of weakness. jongliapp's support team is trained and always ready to talk about responsible gaming. Share what's on your mind — we'll listen and do our best to help.
Jongliapp strictly prohibits registration and gaming for anyone under 18. We urge parents to install parental control software at home and monitor their children's internet activity. If you suspect a minor is using jongliapp, please contact us immediately.
Enjoy safe and mindful gaming at jongliapp. Our protection tools are always here for you.
Let gaming be a place for fun — not stress. For adults 18+ only.