01 Introduction
Welcome to jongliapp. These Terms and Conditions ("Terms") govern the use of the jongliapp platform and its services. By creating an account on jongliapp, you are deemed to have accepted these Terms.
We want every member to use this platform with full transparency. That's why these Terms are written in plain, straightforward language so anyone can understand them. If anything is unclear, feel free to reach out to our support team.
02 Eligibility & Age Requirements
The following eligibility requirements must be met to create an account and enjoy gaming features on the jongliapp platform:
- You must be at least 18 years must be.
- You must be legally eligible to use online gaming services.
- Each person is allowed to create one account only.
- All information provided at account registration must be accurate and truthful.
Jongliapp may request identity documents or other verification materials at any time for age verification purposes. Withdrawals may be put on hold until verification is complete.
03 Account Register
You must provide accurate personal information when registering on jongliapp. Incorrect details may cause complications with withdrawals later on.
- Each individual may not open more than one account. If multiple accounts are found, all of them will be closed.
- Account holders are solely responsible for keeping their password secure.
- Keep your account information up to date. If any details need changing, please do so through support.
- Allowing another person to use your account is prohibited.
- If you suspect your account has been compromised, contact support immediately.
04 Deposit Terms
The following rules apply when making deposits on jongliapp:
- The minimum deposit amount is BDT 200. Maximum limits vary depending on the payment method.
- Deposits must be made from a payment account in your own name. Deposits from third-party payment accounts are not permitted.
- Successful deposits are typically credited to your wallet within 2–15 minutes.
- Do not place any bets before your deposit has been confirmed.
- Deposits can be made via mobile banking, bank transfer, and e-wallets.
Jongliapp charges no additional transaction fees; however, your payment provider may apply their own fees — this is entirely subject to their own policies.
05 Withdrawal Terms
The following rules must be followed when withdrawing winnings:
- Account verification must be completed before withdrawals can be made.
- The minimum withdrawal amount is BDT 500.
- Withdrawal requests are typically processed within 15 minutes to 24 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be put on hold if suspicious activity is detected on an account.
06 Bonus & Promotion Terms
Jongliapp offers a variety of bonuses and promotional offers. Each offer comes with specific terms that must be read before acceptance.
- Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal. This amount is specified in the details of each offer.
- Bonus Expiry: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
- Game Restrictions: Some bonuses are only valid for specific games. Eligible games will be listed in the bonus details.
- Multiple Bonuses: Claiming multiple bonus offers simultaneously is generally not permitted unless otherwise specified.
- Bonus Abuse: Accounts may be suspended if bonus system abuse is detected.
Jongliapp reserves the right to modify or cancel any promotional offer at any time. Updates to ongoing offers can be found on the Promotions page.
07 Betting & Gaming Rules
The following rules apply at all times for gaming and betting on jongliapp:
- Bets cannot be changed or cancelled once confirmed.
- If a game is disrupted due to a technical error, jongliapp will determine the validity of the bet based on its own server logs.
- Incorrectly published odds in Sports Betting will be considered void, and any related bets may also be cancelled.
- If unusual betting patterns are detected, jongliapp reserves the right to investigate and may suspend payments if necessary.
- All game outcomes are considered final based on server logs.
08 Responsible Gaming
Jongliapp believes gaming should be a source of entertainment, not addiction. To that end, we have implemented the following tools and policies:
- Deposit Limit: Set your own daily, weekly, or monthly maximum deposit limits.
- Session Timer: Automatic break prompts after a set period of play.
- Self-Exclusion: You can lock access to your account for a set period of time.
- Reality Check: Regular reminders will be displayed during gaming sessions.
If you have any concerns about your gaming, visit our Responsible Gaming page or contact support directly.
09 Prohibited Activities
The following activities are strictly prohibited on the jongliapp platform:
- Placing bets using bots, automated software, or artificial intelligence.
- Account hacking, phishing, or any form of cyber attack.
- Operating multiple accounts under the same individual.
- Using the platform for money laundering purposes.
- Harassing or intimidating other members.
- Exploiting platform bugs or errors for personal gain. If you find a bug, please report it to support.
10 Account Closure
You can request to close your account at any time through jongliapp support. We recommend withdrawing any pending balance before the request is processed.
Jongliapp reserves the right to close accounts in the following circumstances:
- Violation of these Terms.
- Evidence of fraud or dishonest activity.
- Providing false identity or age information.
- Extended inactivity (generally 12 months or more).
11 Privacy
Jongliapp is committed to protecting your personal information. Full details on how we collect, store, and use your data can be found in our Privacy Policy.
Key Points:
- Your personal information will never be sold to third parties.
- Payment information is stored in encrypted form.
- Information may be shared with authorities when required by law.
To learn more, visit our Privacy Policy Visit the page.
12 Dispute Resolution
If a dispute arises with jongliapp, please contact our support team first. Most issues can be resolved through direct communication.
- Complaints must be submitted within 30 days of the incident.
- Jongliapp will provide an initial response to any complaint within 7 business days of receipt.
- Server logs will serve as the definitive record in any gaming-related dispute.
- Payment records will be cross-referenced in any financial transaction disputes.
13 Terms Updates
Jongliapp reserves the right to amend these Terms and Conditions at any time. Registered members will be notified by email in advance of any significant changes.
Continued use of the platform after any changes constitutes your acceptance of the updated terms. The date of the latest update is always shown at the top of this page.